You Matter

CARE Report

CARE Report

What is A Care Report

Here at HCC, mental health is not just the responsibility of the Counseling and Wellness Center staff. Often times it is faculty, staff and students who are on the front-line and may actually witness someone in distress or in need of help. As bystanders, it can be confusing knowing how to help someone in distress. An individual may have the desire to help but may not know how to help. The idea of helping may feel confusing or may feel too risky or complicated. Here is the good news! You don’t have to be a Mental Health Professional to care about another person. You can easily complete a Care Report on behalf of the student that you are concerned about. Any member of the HCC campus community can submit a Care Report. Students, faculty or staff can submit a request for professional counselors from the Counseling and Wellness Center to follow-up with a student who may be in distress or in need of guidance or services. Once a Care Report is submitted, the report is assigned to a counselor who will follow-up and coordinate the appropriate outreach services to the student identified in the report.

What A Care Report Is Not

Care Reports are a way to connect students to the Counseling and Wellness Center who may not be aware that there is help or support on campus or who are ambivalent about seeking help for their problem. It takes a lot of courage to ask for help. A Care Report helps to build a bridge between the student and available resources on campus. The Counseling and Wellness Center offers short-term counseling and mental health coaching services that are confidential and free of charge to students enrolled at Housatonic Community College.

  • A Care Report is not about disciplinary action and does not get tied to a student’s academic record. Depending on the situation, A Care Report may lead to an investigation if the situation clearly reflects a potential conduct issue. The report may then be transferred to the office of the Campus Dean of Students, Campus Security and or the Behavioral Intervention Team for further investigation.
  • Care Reports are confidential for all parties involved and have the option to be filled out anonymously.
  • Care Reports are not for reporting “academic alerts.” If you are a faculty member and have concerns about a student’s attendance or academic progress. Please contact the Academic Advising and Student Success Center at 203-332-5097.
  • Do not submit a Care Report if you are seeking academic advising. Please contact the Academic Advising and Student Success Center at 203-332-5097.
  • A Care Report cannot force a student to seek help. Counseling and Wellness Center services are voluntary.
  • Care Reports are responded to during business hours Monday – Friday from 9:00 – 5:00pm. The follow-up response time may vary but will be within the next 24-28 hours of receipt.
  • If a Care Report is filed after business hours, it may not be addressed until the next business day.
  • In cases of life-threatening emergencies, please contact 911 and follow up by contacting campus security at 203-332-5025 as well as submitting a Care Report ASAP.

Reason to File A Care Report

Feel free to submit a Care Report If you witness a student who may be in emotional or mental distress and or is exhibiting behaviors that may require the attention of a Mental Health Professional. The following are a few examples but not a complete list of issues that may spark concern:

  • Emotional instability or an inability to regulate emotions
  • Personal needs, e.g., food/clothing/transportation/housing
  • Experiencing grief/ loss or trauma
  • Feelings of Depression, anxiety or the onset of mental health disorder
  • Undiagnosed learning disability
  • Thoughts of suicide or threats of harm to self or others
  • Disruptive or disturbing behavior
  • Making disturbing comments in conversation, email, letters, social media postings, or papers
  • History of Mental Health issues or decompensating
  • Difficulties at work or at home affecting ability to be successful in school
  • Relationship problems
  • Reports of sexual assault, stalking, or intimate partner or domestic violence
  • Experiencing health problems
  • Intoxication or mis-using alcohol or drugs
  • Experiencing racial micro-aggressions or discrimination
  • Immigration issues.

In order to reduce the stigma associated with mental health on our campus, we must work together. Mental health isn’t just the Counseling and Wellness Center’s responsibility… It’s everyone’s responsibility!
Thank you for caring about our students and thank you for caring about each other! Remember… Just like mental health matters… You Matter!

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